Sugar Business commits itself to become a preferred company by providing products and services at competitive costs. We work towards continually enhancing product quality, process performance and skills of our employees leading to customer delight.
- Improve Customer Satisfaction Index and reduce Customer Complaints and dissatisfaction.
- Improve satisfaction index of channel partners (Dealers, Distributors, C&F agents, etc.) through support and development.
- Upgrade product quality by process improvement.
- Adhere to specified requirements (internal and external) on quality and deliveries.
- Improve systems and processes in line with changing customer needs.
- Meet cost targets.
- Develop employee skills to meet internal and external customer requirements.