When you call the Customer Care Division, you are working with the most experienced water experts in the industry. Highly experienced in all aspects of water management systems, our service engineers are trained to work with leading edge technologies which not only help us to provide optimum solution to every need of our customer but also help us to understand the unique demands of every industry we serve.

Commissioning a plant does not mark the end of our responsibilities. Our scope of services includes training programmes in our home locations, and on the site, to thoroughly prepare the operating staff for plant operation, undertaking O&M contracts, provide annual maintenance coverage through value for money AMC packages, trouble shooting & diagnostic support, one time service visit and up gradation or revamping an existing plant. And what’s more…all these services are available to customers irrespective of the type and make of the plant.

With over three decades of fruitful interaction with our customers, we understand the diverse maintenance requirements of various segments of the industry. Our team comprises of highly dedicated engineers who work round the clock to ensure best service at all times. We offer 24x7 service response. Wherever you are, most of the service calls are responded to within 24 hours of log in. Our strong design & technical cell at Noida provides cutting edge solutions to keep us ahead. And most importantly, our structured customer contact program ensures that we never lose contact with our customer even at times when the plant is not calling for service.